Terms of Use

§ 1 Provider and Scope

These Terms and Conditions (the „Terms") govern the use of the SightPlanner website and application (the „Platform"), operated by:
Georg Peter Klinger
Lindengasse 15/2/1a
1070 Wien, Österreich
E-mail: kontakt [at] sightplanner [punkt] eu
Business register no. (GISA): 39840950
(the „Operator").

These Terms apply to all persons using the Platform (the „Users"), whether or not a user account is created.

Conflicting terms of the User are rejected unless the Operator expressly agrees to them.

§ 2 Subject Matter and Role of the Operator

The Platform is a planning and information tool for travellers. Users can assemble sights and activities and receive logistical information (e.g. distances, transfer times, navigation hints, information on nearby facilities).

The Operator acts solely as an intermediary, connecting Users with third parties who offer tourism services (e.g. tours, activities, tickets) or travel-related ancillary services (e.g. digital mobile connectivity products such as eSIM data plans) (the „Third-Party Providers"; the services intermediated in this way, the „Intermediated Services"). The services displayed or linked are provided in particular via our partners Viator (a Tripadvisor service), GetYourGuide and SimLocal; these are Third-Party Providers within the meaning of these Terms.

The Operator does not act in its own name or for its own account and does not provide any travel, transport, accommodation or telecommunications services of its own. In particular, it is not a tour operator, not a travel agency and not a provider of mobile or telecommunications services, and does not assemble package travel.

Any contract for an Intermediated Service is concluded exclusively and directly between the User and the relevant Third-Party Provider. The Operator does not become a party to that contract.

The intermediation of travel-related ancillary services is an optional additional offering. Use of the Platform's planning functions does not depend on it.

§ 3 Scope of the Platform's Services

The Operator provides the Platform with its search, assembly and information functions.

Product information, prices and availability are obtained in real time from Third-Party Providers. The Operator gives no warranty as to the accuracy, completeness or timeliness of such third-party content.

Logistical information (e.g. distance and transfer times) is non-binding guidance and constitutes no assurance.

The Operator does not owe any particular booking or travel outcome.

§ 4 Order and Selection of Displayed Offers

SightPlanner displays tourism services (tickets, tours, activities) provided by our partners Viator (Tripadvisor) and GetYourGuide. The offers shown and their general order originate from these partners' catalogues; the underlying ranking is determined by the partners according to their own criteria, which may take into account, among other things, relevance, reviews, price, availability and the commercial remuneration of the respective partner.

The Operator operates no recommendation system of its own and carries out no profiling. The sorting available on the Platform (e.g. by price or rating) is a purely technical re-ordering of the offers supplied by the partners and does not alter their selection or weighting.

§ 5 Costs and Funding

Use of the Platform is free of charge for Users. The Operator charges Users no fee.

The Operator is funded by commissions granted to it by Third-Party Providers for intermediated bookings. This results in no additional cost to the User.

§ 6 Bookings with Third-Party Providers

When booking or purchasing an Intermediated Service, the User is redirected to the relevant Third-Party Provider, or the transaction is processed via an environment provided and operated by the Third-Party Provider.

The Third-Party Provider is the contracting party and payment processor. Booking, payment, cancellation, rebooking and confirmation are handled by the Third-Party Provider under its own terms, which the User accepts separately.

§ 7 User Account and Acceptance of these Terms

Certain functions (e.g. saving plans, favourites) require a user account.

On registration, the User actively accepts these Terms and the Privacy Policy. Acceptance is actively obtained during registration.

The User must provide accurate information on registration and keep login credentials confidential.

The User may delete their account at any time; deletion terminates the usage relationship.

§ 8 User Obligations

The User undertakes not to misuse the Platform, in particular not to carry out automated queries to an extent that impairs operation.

The User is responsible for checking the Third-Party Provider's details before booking.

§ 9 Liability

As the Operator is not a party to the intermediated service, it is not liable for the performance, quality, freedom from defects or availability of services rendered by Third-Party Providers. Claims arising from such services must be directed to the relevant Third-Party Provider.

For damage arising from injury to life, body or health, and for damage caused intentionally or through gross negligence, the Operator is liable in accordance with the statutory provisions. In the event of slight negligence, the Operator is liable for the breach of essential contractual obligations — that is, obligations whose fulfilment makes the proper provision of the intermediation and information service possible in the first place and on whose observance the User may regularly rely; in such cases liability is limited to the foreseeable damage typical of the contract.

Otherwise, the Operator's liability for slight negligence is excluded. Mandatory statutory liability provisions, in particular under the Austrian Consumer Protection Act (KSchG) and the Product Liability Act, remain unaffected.

The Platform is provided free of charge and to the extent available from time to time. The Operator endeavours to ensure the highest possible availability and freedom from errors but may temporarily restrict or suspend operation, in particular for maintenance, further development or for technical reasons; there is no entitlement to uninterrupted availability. The above liability provisions and mandatory statutory rights remain unaffected.

§ 10 Intellectual Property

Content, trademarks and software of the Platform are protected by copyright and trademark law. Third-Party Provider content remains theirs.

Use beyond the intended use of the Platform requires the rights holder's consent.

§ 11 Data Protection

The processing of personal data is governed by the Operator's Privacy Policy in the version applicable at the time the contract is concluded.

§ 12 Changes to these Terms

The Operator may amend these Terms with effect for the future insofar as this is reasonable for Users or legally required, in particular in the event of changes to the legal situation, to supreme-court case law or to the scope of the Platform's functions. Registered Users will be informed of material changes in an appropriate manner before they take effect.

Each version of these Terms bears a version identifier; the version valid at the time of conclusion/acceptance applies. Current version: v1.1.

§ 13 Final Provisions

Austrian law applies, excluding its conflict-of-law rules and the UN Sales Convention. Mandatory consumer-protection provisions of the consumer's country of habitual residence remain unaffected.

Place of jurisdiction is Vienna insofar as the User is not a consumer. Statutory venues apply to consumers.

The Operator is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.

Should individual provisions be or become invalid, the validity of the remaining provisions is unaffected.